Olo IT

Services

Clear, practical support for every part of your IT.

Each service is built around simple outcomes, real-world tasks, and friendly guidance your team can count on.

Service

Managed IT Support

Outcome

Employees get fast help, and devices stay updated without the daily scramble.

What’s included

  • Friendly help desk for everyday questions
  • Device setup, updates, and lifecycle tracking
  • Patch scheduling with minimal downtime
  • Onboarding and offboarding support
  • Monthly health checks and simple reports

Ideal for: Growing teams who need dependable daily IT support.

Talk to a specialist

Service

Microsoft 365 & Identity

Outcome

Everyone signs in easily, shares files safely, and stays productive wherever they work.

What’s included

  • Account setup and license management
  • Email, Teams, and SharePoint configuration
  • Password policies and sign-in protections
  • User access reviews and cleanups
  • Mobile and laptop access rules

Ideal for: Teams standardizing on Microsoft 365.

Talk to a specialist

Service

Security & Backups

Outcome

Data stays protected, and recovery is clear if something goes wrong.

What’s included

  • Endpoint protection and threat alerts
  • Backup plans for servers, PCs, and cloud files
  • Routine restore testing and reporting
  • Security awareness tips for staff
  • Basic incident response guidance

Ideal for: Organizations that want steady security without stress.

Talk to a specialist

Service

Networking & On-Site Support

Outcome

Locations stay connected, and someone can show up when hands-on help is needed.

What’s included

  • Wi-Fi and network setup for offices and sites
  • Firewall and router management
  • Network monitoring with performance checks
  • On-site visits for hardware and cabling
  • Vendor coordination for internet providers

Ideal for: Multi-site teams or offices with critical uptime needs.

Talk to a specialist